When the Bluetooth system is not working properly, you can easily reset the unit:
1. Partially pull out the neck roll from the rear side of the helmet.
2. Locate the pinhole reset button as described below.
3. Gently insert a paperclip into the hole and tap the Fault Reset Button with light pressure.
4. The Bluetooth system will shut down.
Fault Reset will not restore the Bluetooth system to factory default settings.