Does SMH10 have a problem in the windy and noise environment?

SMH10 is equipped with noise cancellation technology, but there will be drop in voice quality as speed increases if microphone is not fully shield from the wind. Without bike shield or helmet shield, it will be very difficult to communicate at highway speed (60 MPH to 80 MPH). Using chin skirt and closing chin ventilation will improve voice quality at highway speed.
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27 Comments

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    Ofonix

    Hello,

    i got 4 SMH10 and i do hear alot of wind noise when i do ride at over *60km/h - 100km/h* with my girlfriend and my father. We use motocross helmet to protect the communication, but we still hear wind, and/or the motor sound.

    right now we are riding Ski-doo sled. and in summer we do alot of VTT.

    Can you please help me?

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    Eddiepants

    Yes they do. Compared to my Interphone F4s the SMH10 is terrible. But the SMH10 is superior in every other way. Once ran a test of the F4 and made a call to my wife at 90mph on my gl1800.

    We had little trouble talking to each other. At normal legal speed the Interphone was still superior. By the way I ride with a 3/4 open face helmet.

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    Chuck Darby
    Recently my wife and I tried out our new SMH10's riding on a very windy day. At 65 mph with 3/4 helmets with face shields the wind noise from my wife's unit was worse than if I had not been wearing a helmet. I had her reposition the mic higher and still didn't help. When I ride during the summer I always wear a half-helmet without a face shield, so I'm concerned about the constant wind noise my wife will experience from my mic. Isn't there a way to filter out wind noise. From Eddiepants' post it looks like the Interphone F4 doesn't have the problem or maybe they solved it. I was considering getting a second mounting bracket for my new half-helmet but now I may have to go to the Interphone F4 and see if it will talk to the SMH10. Chuck
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    Jts97
    The SENA unit is almost unusable for Boom Mike communication at any speed over 30 MPH.
    No one can hear any word you say and even closing the face shield on my modular helmet fully into the enclosed Helmet position, doesn't help!

    Great for interface with the iPhone 4 music with good sound quality but forget using it for any kind of intercom or cell phone calls at speed. Extremely disappointing versus my F4 unit which was inferior with other factors but incredible for cell phone and intercom.
    Jim S
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    Steven Myers

    I disagree with the above statements. I think quite a bit of the blame is being placed on the SMH 10. I have a full faced HJC helmet, and I have taken calls at 85 mph and the person on the other end of the conversation heard me just fine. In fact... I've taken a few calls at 65 mph and the person on the other end didn't even know I was riding. I believe a big part of your communications rely on your helmet type and quality. Just my opinion.

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    Danny McGahee

    Made a small wind shield out of clear plastic. Solved my issues. On a 3/4 helment.

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    Robert Mike Wunder

    I agree with Steve Myers. period

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    Kitty Lombardo

    I ride as a passenger with my boyfriend and we both use full face flip up helmets. At lower speeds, I can hear him fine, but at higher speeds his voice is "buzzy" when I try to use the attached speakers (he hears me just fine). If I use earbuds, I can hear him perfectly at any speed. The issue is that earbuds are a nuisance for easy on/off the bike. Is there anything I can do to improve the quality with the speakers, as I'd really like to benefit from this convenience?

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    Dale Woolever

    I feel this purchase was a complete waste of time and money.  Every effort to eliminate the wind noise above 30 mph has failed. Different helmets, relocating mics nothing works. All you get at any speed above 30-40 mph is increasingly louder static. The wind noise masks all communication. I have demonstrated this to my local Harley dealer who is removing this product from their inventory.

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    Kitty Lombardo

    @Dale: I know exactly what you mean, but honestly using wired earbuds provides excellent quality. I still want to get the system to work wirelessly, but so far have not been successful. I made custom earbuds with a kit I bought online and it's like we are sitting in the living room. 

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    Dale Woolever

    I believe the issue is the boom mic. it seems the noise increases as wind speed increases. We can cup our hands over our mics and the4 noise goes away!

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    Robert Mike Wunder

    Did you make sure that the boom mic is FACING the CORRECT way. Maybe its the loud pipes on your bike that help amp the wind noise. Going down the road we have little problems with noise.( GL1800) Its the cross winds that make the uncomfortable noise. Still love my SENA.

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    Dale Woolever

    triple checked the mic cover, direction and foam covers. Tried lots of things, even cut off the engine and pulled in the clutch at 70 on a down hill. The noise was constant and even increased with a cross wind gust. The SENA help desk is going to assist with a soft ware update they say will help

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    Robert Mike Wunder

    Ok.

    I did the update and it must have helped with my issue.

    Good luck.

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    Eddiepants

    First I have two smh10s and love them. My brother has a SMH10 with speakers which he uses with a beanie helmet on his 47 Indy and his Harley. I used my 3/4 open face helmet. Before V5 firmware he and I both were unhappy  with the amount of wind noise. After upgrading to V5 we were able to talk to each other at speeds up to 80 mph before wind noise started to become an issue.

    Thank you sena for the great upgrade.

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    Dale Woolever

    Going to do the update, their help desk seems to think it will fix the problem. Crossing my fingers, Thanks

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    Jason1250
    Unfortunately not all riders ride goldwings or bmw bikes. Also, not everyone uses the same type of helmet. The full face riders comments fail to realize that some riders with open face helmets have tested other systems that work excellently in eliminating wind noise. The SMH10 does not do that. It is still my favorite functioning headset, but the wind noise drives me and my wife crazy with our open face helmets. The software upgrades do not effectively fix this (as of 4-24-14). It is likely a hardware function with the boom mic. Wish this would be properly fixed. I would buy a new mic in a heartbest if I knew it fixed this serious shortfall in this otherwise excellent system.
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    BUD CARMON`

    Just tested 5/2/2014 hjc mod helmet,rs warrior no shield,65mph perfict even turned music down, 70-75 mph not bad at all made a easy phone call with wife at home,using the boom mic I had it right in front of mouth she had hard time understanding me,moved mic down and away from me and she said "wow" what a diffrence she could hear me really good,i even notice i needed to talk nomal i was yelling at first like i thought i had to,she did complain about a bubble poping sound then we figured out it was my pipes she thought it sounded cool

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    Lisa D. Fultz

    I just bought the Sena SMH10. I bought a new helmet an HJC. The helmet is awesome. It is almost air tight 97%. I get moving up to 40mph. and it shuts my bluetooth out and tries to hook up with another intercom. It keeps repeating try again later. I listen to my mp3 player on my phone and it sounds great when I first start out. It is down hill from there. I bought the pair so I could talk to another rider that is paired to their helmet. I bought the chin curtain and the breath box. I am still having the problem of it cutting out and trying to connect with the other helmet when I am by myself. I don't know what else to do to make this thing work properly. Any suggestions? I have a great deal of money in this set up.

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    RBEmerson

    First, is this a full face or open helmet? If it's a full face helmet, the trick is to get the mic in the middle of the jaw bar (the bit below the helmet opening). Too high and wind noise, when the face shield is up, becomes a problem. Too low and wind noise coming under the helmet becomes a problem. In addition to placement, You can adjust the mic gain (hi or lo setting) with the Sena Bluetooth Device Manager program (also used for updating firmware). Go to the Download area of the Support area and download the Device Manager and the manual for the Device Manager. It will show you how to change mic gain.

    Past that, I think you have the option "VOX Intercom" enabled. Wind noise can be triggering the VOX (voice-operated transmit) circuits. Turn the option off (see the manual for how to do this) and you should be good to go.

     

    HTH!

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    RBEmerson

    Oh, yeah... I forgot the open face helmet. IMHO, the boom mic isn't going to be a winner with an open face helmet. You can try making a thicker foam "sock" to control wind noise problems, and, as I mentioned above, try using the mic lo gain setting.

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    Ken

    I'm surprised that people are having wind noise issues.  My friends and I have no such issues.  We all ride Harley Davidsons (not known to be quiet motorcycles, even with stock mufflers).  We do all travel with full-face or flip-face helmets.  There is a difference in with the face shield open or closed, but not nearly enough to cause our conversations to be unintelligible.  Even at 60 mph with my flip-face open, my wife can still understand me when I call her on the phone.  (did it for a test).  

    We all do use earbuds with our Senas.  I had to fabricate an adapter cable in order to use earbuds with my SMH-10R since it has no earbud jack.  But with earbuds, conversations with others at interstate speeds and  higher were no problem.  With earbuds, we have telephone-quality conversations.  I could never ever ever do that with CB radio and the wired Harley or J&M headsets; even with earbuds.  

    I will say this:  If the foam windsock gets torn or damaged, transmitted wind noise will be a problem.  If one of our riders has a torn wind sock, we ask him to please don't transmit often as his open channel to the rest of us is annoying with washing machine-sounding noise.  

    Finally, after updating my 10R's firmware with 5.0, I HAVE SIDETONE!  Love it!  Being able to hear myself as others hear me eliminates the perceived need to yell.  Now, with the audio feedback, I talk normally when transmitting. 

    I have a 20S on pre-order.  If the 10R has been very, very good (and it has), the 20S should be phenomenal.  From Texas, four of us are going on a 12-day tour of the national parks in northern Arizona and southern Utah from the DFW area starting on July 4th.  That's only 7 weeks away.  Two of our riding buddies don't have Senas yet, and are anxiously waiting delivery of their 20s's for the trip.  The other two of us are upgrading from 10's.  

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    Randall Wagner

    which mic is working for people, we had the clamp mounted one was not working above 30 mph without massive wind noise...

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    Cal Zimmerman

    I have an open face helmet and use the SPH10-FM and it works real well, my wife has a full face and and has the SMH10 and for what ever reason there's a lot more wind noise??

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    Denis Bissonnette

    I ride a GL1800 and i wear half helmet (Seer's) with SPH10H-FM and it is fantastic in every way, no wind noise at all on highway. But, with my BELL - Mag 9 with Sena SMH10, the wind noise is horrible in any conditions. I tried many many ways to lower wind noise without any success: firmware upgrade, double foam boom mic with and without sena mic cap, etc. SMH10 work fine with cell phone and my Ipod. I do make phone calls and my wife can't make the difference on highway. So I beleive, the main issue is about the processor. I hope Sena will fix it shortly, otherwise it 400$ down the drain.

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    RBEmerson

    Um, I'm very, very surprised that the half helmet is quiet. The Bell Mag 9 is a 3/4 helmet. That it's noisy is no surprise. The only explanation I can even vaguely think of is turbulence coming from the helmet's cheek panels. But that's really, really reaching for it. Bottom line: it's not the SMH10, it's the helmet.

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    Ernie Rau

    I'm not having as much trouble with the Sena as I did a cheaper version. But I fixed the problem on the other set by going to a music equipment store where they sell microphones and bought a larger foam shield (bought 3 for backup) and that cured the problem. But the SMH10 works very well with my 3/4 Nolan N43. Put the microphone right against my lips and my partner hears me fine with very little noise and no distortion. I have a windshield too, so I can imagine if you don't, and use an open face helmet, perhaps a trip to a music store is in order. Happy trails!

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