Intercom Pairing: Two-Way Intercom, Multi-Way Intercom, and Group Intercom.

Intercom Pairing

All Sena headsets can be paired with up to other headsets for Bluetooth intercom conversation. The maximum number of pairings depend on the model of the Sena headset.

1. Turn on the two Sena headsets (A and B) that you would like to pair with each other.

2. There are two ways you can enter the two headsets into pairing mode.

– Press and hold the Jog Dial of the headset A and B for 5 seconds until red the LEDs of the both units start to flash rapidly. You will hear a voice prompt saying “Intercom pairing”. On the 20S hold down the Jog Dial on headset A and B for 6 seconds.

 

20S Only

– Remove the two headsets from the clamps. Grab them with each hand and shake them simultaneously until the green LEDs of the both units start to flash rapidly.

3. Simply tap the Jog Dial of any one of the two headsets A or B (It doesn’t matter that you choose A or B.) and wait until the LEDs of both headsets turn to blue and intercom connection is automatically established. The two Sena headsets A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the headsets will return to stand-by mode.

4. Depending on the model of Sena headset, you can pair up to more than 1 other headset. To pair with more headsets such as A and C, A and D, and more, simply follow the same procedure as above. 

5. The intercom pairing queue is ‘Last-Come, First-Served’. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as first intercom friend. The previous intercom friend becomes second intercom friend, and third intercom friend.

 

 

Two-way Intercom:

This is having an intercom conversation between two headsets. As stated in the User's Guide, the Sena headset can be paired up to multiple headsets but you can only connect with 1 of those paired headsets and have an intercom conversation at one time. Connecting to each of those other headsets is determined by the order in which they were paired your Sena headset. "The intercom pairing queue is ‘Last-Come, First-Served’. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as first intercom friend. The previous intercom friend becomes second intercom friend, and third intercom friend." This means that the first intercom friend = 1 tap of the Jog Dial. The second intercom friend = 2 taps of the Jog Dial. To start intercom with the third intercom friend = 3 taps of the Jog Dial.

 

*Note

On the 20S, to start intercom with the third intercom friend and above, = 3 taps of the Jog Dial to enter into friend selection mode. Rotate the Jog Dial to select a friend and tap once more to initiate the intercom connection with that friend. You can also use the voice command "Intercom (1,2,3,etc.) to connect to a specific intercom friend.

 

For example (Pairing Headset A to Headset B, C, and D):

Headset B = 1st paired = last intercom friend = 3 taps of the Jog Dial then when the voice prompt "Intercom 3" is heard, tap the Jog Dial.

Headset C = 2nd paired = third intercom friend = 2 taps of the Jog Dial

Headset D = 3rd paired = second intercom friend = 1 tap of the Jog Dial

 

Pros: You can be paired to up to 4 headsets (up to 9 for the 20S).

Cons: You can only speak to 1 of those headsets individually for a two-way intercom conversation.

 

 

Multi-way Intercom:

This is having an intercom conversation among a group of riders. Multi-way Intercom allows you to connect headsets together in a chain so that you can all talk at the same time. Each headset is paired to a maximum of 2 other headsets because they only need to connect to their respective link in the chain. Once each headsets are paired together in the sequence that they need to be in then they all need to be connected together by tapping each Jog Dial a specific number of times so that they connect together in the chain.

 

For example (Using 4 headsets, A, B, C, and D):

The configuration will look like this:

A <--> B <--> C <--> D 

Headset A is paired to headset B

Headset B is paired to headset C

Headset C is paired to headset D

 

To connect these headsets together after pairing together:

Headset A starts the intercom conversation by tapping the Jog Dial once to connect to headset B (A is only paired to B which = 1 tap on the Jog Dial)

Headset C taps the Jog Dial twice to join headset B (headset B is the second to last headset paired to B which = 2 taps on the Jog Dial)

Headset D taps the Jog Dial once to join the intercom connection between headsets A, B, and C

 

Pros: Can have a group intercom conversation between 3-4 headsets (up to 8 for the 20S).

Cons: May be difficult to grasp the concept of how to pair each of the headsets in a specific order and connecting them together with the required number of taps on each of the the Jog Dials. If a headset ("link") in the chain gets disconnected for any reason then it will break up the entire group intercom into separate groups.

 

 

Group Intercom (20S Only):

Group Intercom on the 20S is the same as Multi-way Intercom but is managed by the Sena Smartphone App and does not need any of the headsets paired together and does not require tapping the Jog Dial on any of the headsets.

Here is a "How To" video for setting up a Group Intercom using the Smartphone App - http://youtu.be/C6RtBsVN2ik and how the Group Intercom works http://youtu.be/QWQXexAJj6Q

 

Pros: Easy to manage and connect intercom groups together using the Smartphone App.

Cons: Similar to Multi-way Intercom, if one of the headsets gets disconnected then it will break up the group into separate groups.

 

*Note: the person that started the Group Intercom can connect the groups together by disconnecting the group intercom and re-initiating the group intercom using any of the 3 methods for starting a Group Intercom conversation.

 

 

Group Intercom (10S, 10C, 10R, 10U, Tufftalk, Cavalry)

 

Group Intercom is an easier way to connect multiple headsets together for an intercom conversation than Multi-way Intercom. All of the headsets pair to a single headset, which acts as the "hub". Then the "hub" activates the Group Intercom feature on their headset which causes all of the headsets to be connected together allowing everyone to talk to each other at the same time.

 

For example (Using 4 headsets, A, B, C, and D):

The configuration will look like this:

A <--> B

A <--> C

A <--> D

Headset A is paired to headset B

Headset A is paired to headset C

Headset A is paired to headset D

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